Welcome to Cheap Flight Experts. These Terms & Conditions govern your access to and use of our website and travel booking services. By accessing our website or making a booking, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website and services.
1. Acceptance of Terms
By using the Cheap Flight Experts website, you confirm that you:
- Are at least 18 years of age or have the legal authority to enter into a binding agreement.
- Agree to comply with these Terms & Conditions, our Privacy Policy, Refund Policy, Cookie Policy, and any other applicable policies.
- Will use our website only for lawful travel booking and related purposes.
If you do not agree with these terms, you should stop using our website immediately.
2. Our Services
Cheap Flight Experts is an online travel booking platform that enables customers to:
- Search for domestic and international flights
- Compare fares from multiple airlines
- Book airline tickets and related travel services
- Receive customer support for booking-related inquiries
Cheap Flight Experts acts solely as an intermediary between travelers and airlines. We do not own, operate, or control any airline, aircraft, airport, or transportation service.
3. Booking Confirmation
- All bookings are subject to airline approval and seat availability.
- A booking is considered confirmed only after you receive a booking confirmation or electronic ticket via email.
- It is your responsibility to review all booking details immediately upon receiving your confirmation.
- Cheap Flight Experts is not responsible for delays caused by email providers, technical issues, or incorrect contact information supplied by the customer.
4. User Responsibilities
You agree to:
- Provide accurate, complete, and up-to-date personal information during the booking process.
- Ensure that all passenger names exactly match the names shown on government-issued identification or passports.
- Carry valid passports, visas, health certificates, and any other required travel documents.
- Comply with airline policies regarding baggage, check-in, boarding, and travel requirements.
- Carefully review all fare rules, restrictions, and conditions before completing your booking.
Incorrect or incomplete information may result in cancellation, denied boarding, or additional charges, for which Cheap Flight Experts is not responsible.
5. Payment Terms
- Full payment is required at the time of booking unless otherwise specified.
- Payments must be made using the approved payment methods available on our website.
- Flight prices and availability are subject to change until your booking has been successfully confirmed.
- If payment is declined, interrupted, or incomplete, your booking request may be automatically cancelled.
6. Cancellations & Refunds
- Ticket cancellations and refunds are governed by the fare rules and policies of the respective airline.
- Promotional, discounted, or special fares may be non-refundable.
- Refund amounts, where applicable, depend on airline policies, fare conditions, applicable taxes, and Cheap Flight Experts service fees.
- Refund processing generally takes 7–21 business days, subject to airline approval and payment processing.
For more information, please review our Refund Policy.
7. Changes & Modifications
Requests for:
- Flight date changes
- Passenger name corrections
- Route modifications
- Other itinerary changes
are subject to airline approval, fare conditions, seat availability, and any applicable airline or service charges.
Please note that not all tickets are eligible for modifications.
8. No-Show Policy
If a passenger fails to board the scheduled flight without cancelling in advance:
- The booking will be treated as a No-Show.
- Refund eligibility depends entirely on the airline’s no-show policy.
- Most no-show tickets are non-refundable.
Customers are responsible for understanding the applicable airline rules before travel.
9. Travel Requirements
Passengers are solely responsible for ensuring they possess:
- A valid passport
- Required visas
- Health or vaccination documentation (where applicable)
- Any additional travel documents required by destination authorities
Cheap Flight Experts is not responsible for denied boarding, immigration decisions, or entry restrictions resulting from incomplete, expired, or invalid travel documents.
10. Website Usage
When using our website, you agree not to:
- Use the website for unlawful or fraudulent purposes.
- Create false, misleading, or unauthorized bookings.
- Attempt to gain unauthorized access to our systems or networks.
- Copy, reproduce, distribute, or modify website content without written permission.
- Use automated tools, bots, or scripts to collect or extract website data.
Violation of these Terms may result in suspension or termination of access and legal action where appropriate.
11. Third-Party Websites
Our website may contain links to third-party websites, including airline partners, payment providers, and travel-related services.
Cheap Flight Experts is not responsible for:
- Third-party content
- Privacy practices
- Terms and conditions
- Website availability, security, or functionality
We encourage you to review the policies of any third-party websites you visit.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Cheap Flight Experts shall not be liable for:
- Flight delays, schedule changes, or cancellations made by airlines
- Lost, delayed, or damaged baggage
- Visa refusals or immigration decisions
- Weather-related disruptions or force majeure events
- Technical failures involving third-party systems or payment providers
- Any indirect, incidental, special, or consequential losses arising from your travel
Our responsibility is limited to facilitating your booking and providing reasonable customer support.
13. Indemnification
You agree to indemnify, defend, and hold harmless Cheap Flight Experts, its directors, employees, affiliates, and partners from any claims, liabilities, damages, losses, costs, or expenses arising from:
- Your misuse of our website or services
- Incorrect or misleading information provided by you
- Your violation of these Terms & Conditions
- Any unlawful activity conducted through your use of our website or services
14. Changes to These Terms & Conditions
Cheap Flight Experts reserves the right to modify or update these Terms & Conditions at any time without prior notice.
Any changes will become effective immediately upon publication on this website. Your continued use of our website after updates have been posted constitutes your acceptance of the revised Terms & Conditions.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Cheap Flight Experts
Email: info@cheapflightexperts.com
Phone: +44 020 3951 5343
Address: 912-Z Guilden Street, London, EC2N 3RN, United Kingdom